Rooted Hope Counseling Group

INDUSTRY: Mental Health & Wellness
FOCUS: Leadership Development & Cultural Alignment

The Situation

Rooted Hope Counseling Group was founded with a clear mission: to provide holistic, trauma-informed care in a deeply human way. As demand for their services grew, so did their team—and so did the complexity. The founder, a licensed therapist herself, was now leading a team of 15 clinicians and admin staff, but felt stuck between therapy work and leadership responsibilities.

The team was passionate but disconnected. Some staff felt unsupported, others felt unclear on priorities, and new hires struggled to integrate into the culture. The founder realized she needed more than a staff meeting—she needed a way to lead with purpose and build a culture that matched their values.

How Klarity Helped

Klarity came alongside Rooted Hope with empathy and strategy. Through guided leadership coaching and full-team workshops, Klarity helped the founder step confidently into her leadership role and define the culture she wanted to create.

Together, they worked through what psychological safety really meant in a clinical setting, how to set boundaries without guilt, and how to name clear expectations while still honoring each team member’s voice. Klarity also helped them craft a cultural playbook—simple, usable language around how they work and why it matters.

The End Result

The impact was powerful. Clinicians reported feeling more connected to the mission and more supported by leadership. Team-wide communication improved, and onboarding became smoother and more intentional. The founder no longer felt like she had to choose between being a therapist or a leader—she had the tools and confidence to do both well.

Today, Rooted Hope operates with renewed clarity and unity. Their culture feels grounded, not just aspirational. As the founder shared, “Klarity helped us find language for what we’ve always believed—and now we get to live it out every day.”